Privacy Policy

What data we collect

We may collect the following personal information:

• •Contact details — name, email address, phone number, and business address, provided when you get in touch with us or engage our services
• •Professional information — job title, company name, and industry, where relevant to our work together
• •Website usage data — anonymised information about how you use our website, collected via cookies and analytics tools
• •Enquiry attribution — the page where an enquiry was made, referral source and any campaign parameters attached to the visit, so we can understand which activity leads to relevant conversations
• •Correspondence — records of communications between us

We do not collect sensitive personal data, nor do we knowingly collect data from children.

How we use your data

We use personal data for the following purposes:

• •To respond to enquiries and provide our services
• •To manage client and partner relationships
• •To send relevant communications (you can opt out at any time)
• •To comply with legal and regulatory obligations
• •To improve our website and services

Our legal bases for processing are: performance of a contract, legitimate business interests, and consent (where applicable).

Who we share data with

We do not sell personal data. We may share your information with:

• •Service providers — such as email platforms, accounting software, and website hosting, who process data on our behalf under appropriate agreements
• •Professional advisors — such as legal or financial advisors, where necessary
• •Regulatory authorities — where required by law

International transfers

We operate internationally and may transfer data outside the United Kingdom. Where we do so, we ensure appropriate safeguards are in place in accordance with UK GDPR, including standard contractual clauses or transfers to countries with adequate data protection frameworks.

How long we keep data

We retain personal data only for as long as necessary for the purposes set out above, or as required by law. Client records are typically retained for six years following the end of an engagement, in line with standard business and tax obligations.

Your rights

Under UK data protection law, you have the right to:

• •Access the personal data we hold about you
• •Request correction of inaccurate data
• •Request deletion of your data (where applicable)
• •Object to or restrict processing
• •Request data portability
• •Withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, please contact us at: hello@triplepinch.com

We will respond within one month. If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

Cookies

Our website uses essential storage for core functions and, only when you choose to allow it, Google Analytics to understand how the site is used. You can decline optional analytics without affecting access to the website. We use:

• •Essential cookies — required for the website to function
• •Optional analytics cookies — Google Analytics, loaded only after consent, to understand aggregate visitor behaviour and which pages support relevant enquiries

We do not use advertising cookies or sell visitor data. Where you submit an enquiry, we store the page, referral and campaign context with that enquiry so it can be assessed as part of the same business correspondence.

Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

TRIPLEPINCH LIMITED
71 Holywell Hill, St Albans, AL1 1HF
United Kingdom